Refund & Cancellation Policy

Last Updated: 20 October 2026

Career Companion Institute (CCI) aims to provide quality education and a transparent admission experience. This Refund & Cancellation Policy explains how students may submit requests relating to course cancellation, withdrawal, and fee refunds.

Please review the course fee structure and applicable refund conditions before making a payment.

1. Course Registration and Fee Payment

Students should confirm the selected course, duration, applicable fees, and admission conditions before completing registration or payment.

All payments should be made through the payment methods officially communicated by CCI. Students should retain their payment receipts or transaction references.

2. Cancellation Requests

Students who wish to cancel their admission or withdraw from a course must submit a written request through the institute's official contact channel.

The request should include:

1. Student's full name
2. Registered mobile number
3. Course name and centre
4. Admission or payment receipt details
5. Reason for cancellation
6. Relevant payment transaction reference

The date on which CCI receives the request may be used to assess the request under the applicable policy.

3. Refund Eligibility

Refund requests will be reviewed based on the course, payment type, applicable terms communicated at admission, services already provided, and applicable law.

The following factors may be considered:

1. Whether classes or educational services have commenced
2. Whether the student has accessed or received digital or recorded course materials
3. Whether the payment relates to tuition, registration, examination, or another fee
4. Whether the course was cancelled or materially changed by CCI
5. Whether the student has a valid claim under applicable consumer protection law

No fee component will be treated as automatically non-refundable where such a restriction would be unlawful.

4. Cancellation Before Course Commencement

If a student requests cancellation before classes begin, CCI will assess the refund request according to the specific admission terms, any applicable deductions that are lawful and properly disclosed, and the circumstances of the cancellation.

Any refund due will be processed in accordance with applicable law and the communicated terms.

5. Cancellation After Course Commencement

If a student withdraws after classes have started, the refund decision may take into account the portion of the course delivered, the services already provided, and the applicable course-specific refund terms.

The mere fact that a course has commenced does not override any refund entitlement available under applicable law.

6. Digital Courses and Learning Materials

For online courses, recorded lessons, downloadable materials, or digital learning resources, refund eligibility may depend on the nature of the product, the extent of access or delivery, and the terms disclosed before purchase.

Any restriction on refunds for digital services must comply with applicable law. Students should review the relevant course-specific conditions before purchasing.

7. Cancellation or Changes by CCI

If CCI cancels a course or makes a material change that affects the agreed educational service, the institute will communicate the available options to affected students.

Where a refund is due, it will be handled in accordance with the applicable terms and law.

8. Duplicate or Failed Payments

If a payment is debited more than once or a transaction fails but money is deducted, students should contact CCI with the relevant transaction details.

Such cases may require verification with the payment provider or bank. Any confirmed duplicate payment or amount refundable under applicable rules will be addressed accordingly.

9. Refund Processing

Approved refunds will generally be returned through the original payment method where feasible, or another mutually agreed lawful method.

The processing time may depend on payment-provider or banking procedures. CCI will communicate the applicable timeline when the request is reviewed or approved.

10. How to Request a Refund

Please contact Career Companion Institute using the official contact details below and mention “Refund Request” in your message.

Career Companion Institute (CCI)

Website: https://careercompanion.co

Email: info@careercompanion.in

Phone: 9990549637, 9643509677

Please retain your admission receipt and payment confirmation until the matter is resolved.

11. Policy Updates

CCI may update this policy from time to time. The applicable terms for an existing admission will be considered alongside the terms communicated at the time of purchase and any rights available under applicable law.

Education Since 2008